About Us
T.C. Technologies Inc., in Toronto, Ontario, is a third-party auditing firm for petroleum companies and renewable fuel companies founded on 1996. Tom Chan, our president and CEO has more than 27 years of experience in auditing management systems and environmental regulations, which developed his analytical skills, people skills, and positive attitude to providing good quality service to his clients.
Tom is a B.S. in Chemistry graduate from McMaster University with various master management diplomas. He also earned an auditing certification and a Clean Fuel Regulations Basic Training Certification from Environment Canada and Climate Change.
Our Certificates
Commitment to impartiality
At T. C. Technologies Inc., we prioritize fairness and neutrality:
Objective Decisions: Driven by facts, not biases.
Transparent Operations: We're open about how we operate.
Validation and verification opinions issued by TC Technologies Inc. (TCT) shall be used only in their entirety and solely in relation to the specific claim, report, or application that was the subject of the validation or verification. Any partial use, selective quotation, or reference that may be misleading or misrepresent the scope, conclusion, or assurance level of the opinion is prohibited.
Open to Feedback: Tell us if we can do better.
Regular Reviews: Our commitment is always evolving.
Complaints and appeals process
TC Technologies Inc. (TCT) is committed to handling complaints and appeals in a fair, impartial, and transparent manner in accordance with ISO/IEC 17029 and ISO 14065 requirements.
Complaints: A complaint is an expression of dissatisfaction related to TCT’s validation/verification activities, personnel, or operations.
Appeals: An appeal is a request for reconsideration of a validation or verification decision issued by TCT.
How to Submit a Complaint or Appeal: Complaints and appeals may be submitted by email or through the website contact form and should include sufficient information to allow investigation.
Process
All complaints and appeals are:
- Acknowledged within 10 business days
- Reviewed by personnel independent of the verification activity
- Investigated objectively and confidentially
- Decided by authorized personnel not involved in the original decision
TCT ensures that submitting a complaint or appeal will not result in any discriminatory or retaliatory action.
To submit a complaint or appeal regarding our verification services, please contact us at https://tctek.ca/contact/ or tom.chan@tctek.ca